9001:2015 Course Series

ISO 9001:2015 Transition Overview

Posted in ISO 9001

  Course Highlights
  • Introduction of the new standard
  • Comparison between ISO 9001:2008/2015
  • New clauses & their descriptions
  • Free downloadable documents
    • Clause-by-Clause Standards Matrix
    • Transition Rediness Document
  Learning Outcomes
  • Understanding the new standard
  • Ability to discern the differences in the new and old standard
  • How the new standard will affect your existing QMS
  • Course Length - about 1.5 hours
  • This is an Individual Course and not part of the corporate account package:
    • $500.00 (1 yr. access)
    • $400.00 (6 mo. access)
  • Check with your ISO registrar for a promo code for up to 50% off.
Intended Audience:

You are a stakeholder in you Quality Management System.  This course is for:
  • Companies that have a current ISO 9001 QMS (2008 compliant)
  • Companies looking into a first time certification for ISO 9001:2015 QMS
  • Executive Staff involved in your QMS
  • Quality Managers
  • Internal Auditors
  • QMS Project Manager

This course covers all clauses of the new ISO 9001:2015 standard.  The instructor covers the old 2008 standard and compares it to the new 2015 standard.
  • Overview of the New Standard
  • PDCA Cycle
  • The Context of the Organization
  • Organization Knowledge
  • Leadership & Commitment
  • Risk & Opportunities (Risk Based Thinking)
  • Quality Objectives & Planning
  • Monitoring & Measurement
  • Operational Planning & Control
  • Design & Development
  • Non-Conformance
  • Internal Audit
  • Management Review
  • Continual Improvement
  • Documented Information

Click here to see all the lessons available.

A short quiz is given at the conclusion of the review of the standard and the auditing portion of the course.  Upon completing the course and taking the quiz, you will receive a certificate of completion.

103 - Internal Auditing (Parts A - D)

Posted in ISO 9001

  Course Highlights
  • Introduction, philosophy, requirements, people
  • Audit map, schedule, audit matrix
  • Creating audit checklists
  • Conducting the audit
  • Documenting the audit
  • Follow-up corrective action responses for effectiveness
  Learning Outcomes
  • Apply auditing concepts as an internal auditor
  • Recognize systemic failures vs. incidents
  • Identify opportunities for improvement
  • Write effective findings to capture the problem
  • Assess corrective action response for effectiveness
  • Share effectiveness of QMS with top management
  • Registrar's Promo Code: 50% discount
  • Corporate Account:  Included
Intended Audience:

If you have been named to your organization's internal auditor team, this instructor led course provides internal auditor candidates with knowledge and techniques to effectively conduct an internal audit of a process-based quality management system using ISO 9001:2008.


To complete the Internal Auditor training, you must take seven (7) courses. 

Course 1:  101 Quality Management System Concepts
  1. Process approach
  2. Pushing system for results

Courses 2 & 3: 102 Review Requirements of ISO 9001:2008
  Part A and then,
  Part B

Courses 4 thru 7:  Auditing a Quality Management System
  A.  Getting Started
  B.  Creating the Audit Checklist
  C.  Conducting the Audit
  D.  The Audit Report & Corrective Action Follow Up

Under each main topic, the course is organized into segments of one hour or less. If you need to leave the course and return later, the course will open to the spot where you departed.

A short quiz is given at the conclusion of the review of the standard and the auditing portion of the course.

102 - ISO 9001:2008 The Basics (Part A & B)

Posted in ISO 9001

An Introduction to ISO 9001:2008

  Course Highlights
  • Detailed review of processes and their interactions
  • Importance of process metrics
  • Value of organizational quality objectives
  Learning Outcomes
  • Apply standard to the development of a QMS
  • Define an organization's processes
  • Individual Course (part A): $70.00
  • Individual Course (part B): $70.00
  • With Registrar's Promo Code: 50% discount
  • Corporate Account:  Included
Intended Audience:

This course should be taken by any QMS stakeholder wanting to learn the basics of the standard.  Managers, Executives, Quality Control Team members will benefit from taking this course. 


A review of this international standard is split into two parts using generic processes found in most organizations.

Part A walks the participant through various processes outlining where specific segments of the standard come into play. Additionally, the metrics for each respective process is discussed.

Part B completes the review of the processes and the appropriate segments of the ISO 9001 standard.
There is a quiz as part of this course.  

A certificate of completion is awarded to students achieving a 70% score on the quiz.

Click to view Part A course outline & instructor specifics.
Click to view Part B course outline & instructor specifics.

101 Concepts of a Quality Management System

Posted in ISO 9001

  Course Highlights
  • Defining a process
  • Quality objectives
  • Continual improvement
  • Key characteristics
  Learning Outcomes
  • Identify organization's inputs and outputs
  • Link quality objectives to processes
  • Monitor processes for effectiveness
  • Individual Course: $150.00
  • Contact your Registrar for a Promo Code and receive up to: 80% discount
  • Corporate Account:  Included
Intended Audience:

This course has been created for virtually every person that has a concern about quality - that should be everyone in the organization .


A quality management system is really a means by which to control processes within a system to yield desired and consistent results.

Success requires defining the process approach to the organization's business through the sequence and interactions of the business' processes. Monitoring of processes provide a continual review of planned goals. Those processes that do not meet goals require correction and corrective action.

A copy of ISO 9001:2008 is required to complete portions of this course.

Click to view more course outline & instructor specifics.