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5.2.1 Developing the quality policy

Posted in The ISO 9001 2015 Standard Plainly Written

The 5.2.1 clause of the ISO 9001:2015 standard must have these factors:
  • it must be consistent with the purpose of the organization
  • it must correspond to the context of the organization
  • it must be used as the basis (i.e. framework) when setting the quality goals
  • it must include management's commitment to meet requirements
  • management must be committed to continually improve the QMS
  • it must be relevant to interested parties