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8.2.2 Determining the requirements related to products and services

Posted in The ISO 9001 2015 Standard Plainly Written

This is a general ISO 9001 clause when planning and communicating information to your customers.  Basically it says, the organization should determine the requirements for your product / service (including any regulatory requirements), and communiate them.

It also requires that an organization meet the claims it makes about the product or service.